FOR IT SHARED SERVICES AND MANAGED SERVICE PROVIDERS
An IT department running technology for several legal entities, or a managed service provider running it for several customers, faces the same problem: many tenants, many companies, one team expected to run them as a single operation. Solver Entra was built for that shape from the start.
A working scope of tenants for the session and a subset per module. The team sees the whole estate; each customer's manager sees only their own company. Nothing is exported by hand.
Every change requested by any customer becomes an order with status, owner, approval step and history — grouped by legal entity, filterable by status and type. A manager sees only their own company's orders; the shared-services team sees the complete history across every customer.
License assignments, cloud application costs and managed services become invoice lines per legal entity — a Basis charge, individual licenses, managed services — resolved against one price list and integrated into any ERP through the open API.
Each customer's employees and managers get the Business Apps and Solver Employee directory for their own company — people directory, onboarding requests, app access, assets, shared mailboxes — scoped to their entity, on the same platform the shared-services team operates. No separate portal per customer.
Tell us how many tenants and customers you operate. We will show you the multi-tenant scope model on an estate like yours.